What should an interpreter do if there is a technical failure during a session?

In the event of a technical failure during a session, the most appropriate action for an interpreter is to remain calm and communicate effectively with all parties involved to find an alternative solution. This approach emphasizes the importance of maintaining professionalism and ensuring that the flow of communication continues as smoothly as possible, despite the technical challenges.

Remaining calm is crucial because it helps to mitigate stress and confusion among all participants, allowing the session to be more stable. Clear communication with both the individuals requiring interpretation and any technical support personnel can lead to identifying the best course of action, whether that is troubleshooting the issue, switching to a different platform, or using alternative means of communication.

This option fosters collaboration, which is vital in a professional setting. It showcases the interpreter's role not just as a translator of language but as a facilitator of understanding within the communication process. By actively engaging with others to seek solutions, the interpreter can help minimize disruptions and maintain the integrity of the session.